Question 1

Do I need to pay to try Eazy Arabic?

Accepted Answer

No. The free assessment needs no login at all, and a free account gives you the starter lessons, the resource library and 5 AI tutor messages a day.

Question 2

I am a complete beginner. Where do I start?

Accepted Answer

Take the free assessment first. It places you at a CEFR level and recommends a track — General, Spoken or an Industry track such as Healthcare or Engineering Arabic.

Question 3

Which Arabic do you teach?

Accepted Answer

Modern Standard Arabic as the backbone, with Gulf dialect variants shown alongside so you can read formally and speak naturally.

Question 4

What is the difference between Free, Pro and Career?

Accepted Answer

Free covers starter lessons and limited AI tutor use. Pro unlocks the full course library, unlimited AI tutor and AI pronunciation scoring. Career adds live classes, certificates and interview preparation.

Question 5

Can I pay yearly?

Accepted Answer

Yes. Switch the Monthly/Yearly toggle on the pricing or billing page — yearly billing saves roughly two months compared with paying monthly.

Question 6

How do I cancel my subscription?

Accepted Answer

Open the Billing page in your dashboard and choose Cancel subscription. You keep access until the end of the period you already paid for.

Question 7

Which payment methods do you accept?

Accepted Answer

Payments are processed by Razorpay, so UPI, credit and debit cards, net banking and wallets all work.

Question 8

Why is a lesson locked?

Accepted Answer

Lessons are grouped by plan. A locked lesson belongs to a higher tier — the course page shows exactly which plan unlocks it and you resume at the same lesson after upgrading.

Question 9

How does pronunciation scoring work?

Accepted Answer

You record a phrase, and the AI compares it to a native model and flags the specific letter or sound that lowered your score. It is available on Pro and Career.

Question 10

Is the AI tutor limited on the free plan?

Accepted Answer

Yes, 5 messages per day. The remaining count is shown above the composer, and Pro or Career removes the limit.

Question 11

Do I get a certificate?

Accepted Answer

Career plan learners receive a completion certificate for each finished track, downloadable from the Certificates page in the dashboard.

Question 12

Can I teach with Eazy Arabic?

Accepted Answer

Yes — apply through the Become a Teacher page and attach your CV. Our team reviews every application.

Question 13

I did not get my verification or reset email.

Accepted Answer

Check spam and promotions folders first. If it is still missing after a few minutes, message us on WhatsApp with the email address you used.

Question 14

Can I use Eazy Arabic offline?

Accepted Answer

You can install it as an app from your browser for faster access and a home-screen icon. Lessons and the AI tutor still need an internet connection.

Help Center

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